Still valid now?
An action approved when it was requested is checked again when it would take effect.
Herkus Guardian
Action Authority for AI Agents
Authority when a business action takes effect.
Business-action control for AI agents. Each action is checked at the moment it would take effect, not just when it was requested.
Applies to actions routed through Herkus Guardian.
How it works
A customer-service agent issues a refund.
Herkus Guardian decides, at the moment it would take effect, whether the refund may happen.
1The model proposes a refund.
Refund Order #1042 · €49.90LLM → AI agent
2Checked when it would take effect. The refund happens once.
Refund request · Order #1042AI agent → Herkus Guardian
Do, now? ✓
Refund €49.90 ✓Herkus Guardian → Refund system
3The workflow changes.
The order is handed to a new workflow. The earlier request is still in transit.
4The late request arrives. It does not take effect.
Late request · Refund Order #1042 ✗AI agent → Herkus Guardian
No longer valid ✗
One refund recorded
Allowed when it started. No longer valid when it would take effect.
What changes
An earlier approval is not the final answer.
A business action may be requested at one moment and reach the business system later. Herkus Guardian checks whether that action may take effect at that later moment.
The decision belongs to the current execution, rather than identity or role alone.
Designed to run in a customer-controlled environment.
What Herkus Guardian checks
Before a business action takes effect.
Late requests do not take effect.
When a workflow is replaced, a late request from the earlier workflow is no longer valid.
No automatic retry.
When the outcome of an action is unknown, Herkus Guardian stops and does not retry automatically.
- Refunds
- Order changes
- CRM updates
- ERP postings
- Invoice payments
Talk to us
Explore a refund or order-change PoC.
Run a PoC with a customer-service agent that issues refunds or changes orders.
sales@herkus.ai